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Peace-of-Mind Warranties

Excellence You Can See

Lux customers enjoy total peace-of-mind, confident our products and services will stand the test of time.

Lux offers an industry-leading 25-year warranty and a 5-year warranty on installation related labour and warranty materials.

EXTERIOR METAL CLADDING

Lux will provide a limited 25 year warranty from the date of manufacture against flaking, peeling or blistering of the surface finish.

PVC (VINYL) EXTRUSIONS

Lux Windows and Glass provides a limited 25 year warranty from the date of manufacture against defects in materials and workmanship. Within the first 2 years from the date of manufacture, Lux Windows and Glass will replace or repair defective materials at no charge.

INSULATING GLASS WARRANTY

Lux Windows and Glass sealed units are warranted against seal failure for a period of 25 years, to the original consumer and from the date of manufacture. Installation charges apply after two years from the date of installation.

FIBERGLASS DOORS

Lux Windows and Glass provides a limited 10 year warranty against warping or delamination for our fiberglass doors. This coverage is valid from the date of purchase, applicable solely to the original consumer and provided if the door has not been altered in size.

INTERIOR & EXTERIOR WOOD COMPONENTS

Due to natural variations in wood, Lux does not warranty wood components that are exposed to the elements—such as those on the exterior of a home—in either their natural, stained or painted condition.

OPERATING HARDWARE

Lux Windows and Glass provides a limited lifetime warranty on all operating hardware. All Truth Hardware products are warranted against defects in materials and workmanship for the life of the product.

INSTALLATION BY LUX WINDOWS & GLASS CERTIFIED INSTALLERS

When windows and doors are installed by Lux Certified Installers, a limited 5 year warranty is provided from the date of installation against defects in workmanship.

Crafted for Your Home, Built to Last A warranty you can count on. Our customers enjoy total peace-of-mind, confident our pioneering products and services will stand the test of time.