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Lux windows and doors are built to endure everything Canada’s harsh climate can throw at them. But sometimes, unexpected issues can arise, and you need a little extra know-how and assistance. Lux customers can rely on us to provide assistance with repairs, technical questions and replacement parts, should the need ever arise.

Please answer a few questions below so we can better help you!

Are you contacting us
regarding a Lux product?

Sorry, we are unable to replace or repair other company's products.

Lux only replaces full frame windows and doors.
We do not replace glass only, or repair other company’s products. Here are some other ways we can help, though.

Learn about Lux and the products we offer Request an estimate for a new Lux project

Service Request:

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Lux Door Reference Guide

To help us gain a clearer picture of the particular service you may require,
please choose the door style that most closely matches your own.

Hinged Door

A traditional door opening via hinges on one side

Select this Door Type

Sliding Door

Exterior doors that slide sideways on a simple track system

Select this Door Type
Garden Door graphic

Garden Door

One or more doors with a screened venting door

Select this Door Type
Double Door graphic

Double Door

Two hinged doors with no centre mullion

Select this Door Type

TESORO Folding System

Sophisticated doors exclusively by Lux that fold open and slide to the side

Select this Door Type

Lux Window Reference Guide

To help us gain a clearer picture of the particular service you may require,
please choose the window type that best matches your own.

Casement Window

Casement windows open in a similar fashion to a door, swinging out from the frame.

Select this Window Type

Awning Window

Awning windows open from the bottom

Select this Window Type

Picture Window

Picture windows do not open, they can come in a variety of shapes/sizes

Select this Window Type

Slider Window

Slider windows can be horizontal or vertical, and slide either up or to the side

Select this Window Type

Bay Window

Bay windows contain three adjoing windows

Select this Window Type

Bow Window

Bow windows contain four or more adjoing windows

Select this Window Type

Corner Window

Corner windows can be have a post where the two windows meet glass to glass

Select this Window Type

Basement Window

Basement windows open up into your homes interior

Select this Window Type

Door Parts Guide

Please choose the part or parts from the diagrams below
that best match the parts of your door that are in need of service.

Window Parts Guide

Please choose the part or parts from the diagrams below
that best match the parts of your window that are in need of service.